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Terms and Conditions

Terms and Conditions

Terms and Conditions

 The content of the information and the services appearing in www.tims.com.cy belong exclusively to it or to its beneficiary and are protected by copyright laws.
  Any copying, reproduction, distribution, dissemination and, in general, any use of information and services of www.tims.com.cy from visitors - users - partners for any other reason beyond personal use, is prohibited.
 Any use of information and other services contained on this site for commercial reasons is allowed only after written permission.
The site www.tims.com.cy provides hyperlinks to other websites. If you wish to visit them, it is solely at your own risk.
The member - users have the obligation to respect all rules of the Cyprus and International Law as well as the rules regarding ethical order.
Commercial names and all kinds of distinctive features (signs, images, logos, etc.) representing www.tims.com.cy or any third natural or legal entity, are protected by law and their use in the website in no way can it be considered or interpreted as assignment or concession of the right to use them, in any form. The administrators of www.tims.com.cy have the right to make changes to the content or the services of this website and to the above mentioned conditions, without notice.
By using the www.tims.com.cy site, you accept these conditions unconditionally.
ast updated: 20.09.2012

 Ways of payment

By cash on Delivery
With the delivery of goods through courier, in which case the fee is paid upon receipt of goods.
By Credit or Debit Card
By MasterCard or VISA credit or debit card, through PAYPALL PAYMENT SYSTEMS LTD, which you can use safely through our order form. The process of payment through credit cards is covered by the latest standards and security protocols.

 Purchase procedure
Before the order, the user must connect to his account.
If the user has added items in the cart, he can carry on to the next step of the order, which is "Order & Delivery Details”.
In step "Order & Delivery Details" the user can:
    - See the delivery information of the product
    - Cancel the order
    - Return to basket
    - Proceed to the next step to confirm and pay the order ("Payment & Order Confirmation)
Before proceeding to the next step, the user must choose whether the product will be delivered to him or he will collect it himself.
In the  step 'Payment & Order Confirmation ", the user can:
    - Choose the payment method
    - Cancel the order
    - Return to previous step "Order & Delivery Details'
    - Confirm his order
Before proceeding to the next step, the user must necessarily accept the terms and conditions of the e-shop otherwise he cannot proceed with the order of items added to cart.
Once the terms and conditions are accepted, the user can confirm the order and:
   - Pay by debit or credit card through PayPal Website Payments

   - Pay using the COD (cash on delivery) method when the products are delivered to him or collected by him.
If the user chooses to pay by debit or credit card through PayPal Website Payments, then the system sends him to the payment page of PayPal Website Payments where he can fill in the information of his debit or credit card and pay off the total amount of the order. After repaying the amount, the order is registered in the online store and the order’s information are shown to the user.
If the user chooses to pay by cash on delivery method, then the order is registered in the online shop and the order’s information are shown to the user.
The user, after he logs in, can see the history of his orders as well as the present stage of each order before delivery.
After each order, without any delay, a confirmation e-mail is sent to the buyer by the e-shop.


 -Before confirming the order, the user must accept the 'Terms & Conditions" otherwise he cannot proceed with the payment and confirmation of the order.
-The user, after he logs in, can see the history of his orders as well as the present stage of each order before delivery
- After each order, without any delay, a confirmation e-mail is sent to the buyer by the e-shop.
-The Online Payment is made by credit or debit card of the customer through PayPal Website Payments .
-The customer after he logs in can change his contact details.
-After a purchase has been made using a credit card,the name << theinstituteofmanagementsystemsltd>> will appear the bank statement of the cardholder.

 Delivery Informations

-The customer will not pay any delivery expenses for all our products deliver to him ONLY in Cyprus after confirmation and completion of the order .

-The customer Out of Cyprus will have to pay a standard cost 10 euros for all our products deliver to him this will be added on the total cost of the order .

-Before completing the order, during the online order process you can press the "Cancel Order" button which is on your screen. When clicking on it the ordering process is utomatically interrupted.During your order procedure and prior to your payment through JCC or PayPal you will be able to remove part or all of the products from your shopping cart by pressing the Delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart. If you choose to pay through PayPal and wish to cancel your order once you reached the payment page you can press the "Cancel" and "Back" button, and return to Tims webside.

  Cancellation of your order

If you are based in the EU under the Consumer Contracts(information. Cancellation and additional charges) Regulations 2013 (ICACRs), you have the right to cancel your order with us provided you give us a written notice.

The cancellation period will expire 14 days from the day after the day on which you acquire (or a third party other than a carrier and indicated by your aquiries) physical poccession of the last of the goods.

  1. To exercise the right to cancel, you must inform us by letter to: "your address", or by email to: "your email acc"

  2. On receipt of your notice of contract cancellation, customer care will email you a returns Merchandise authorisation(RMA) number. Please complete this on the returns proforma invoice that you received with your order, and include it with your return so we can process your refund promptly.

  3. We recommend that you ensure the return shipment as you are under a duty to take reasonable care of  the goods and will be liable for damage to them until we receive them at our offices.We also recommended that you use a secure, trackable means to return your order to us at "your address", and that you retain proof of sending, in case of a dispute.

  4. Please note that you must cover the cost of the return shipment.

  5. All items must be returned unused, in their original condition and from the country that the order was delivered to.

  6. We will refund the full value of your order, including shipping costs, within 14 days of receiving your notice of contract cancellation. If we do not receive the cancellation order, we will arrange to have it collected from your cost.

Please note you may only use your right to cancel the order under the ICACRs if you give us formal written notice of cancellation any time after your order has been placed,up until 14 calendar days from the day after you receive your order, by email or post as described above i.e before requesting your RAM through your account. 

 7. If the online order has been completed but the product has not yet been delivered, you can call at 22331434 and we will arrange to cancel your order.


  Complaint Handling

For any complaints or comments you have, you can contact the complaints’ center of T.I.M.S Ltd at tel. 22322449 or in writing through ''Contact Us'' or via email at info@sakkasgroup.com


In all the prices listed at the e-shop of T.I.M.S Ltd, all taxes are included.


For any legal dispute that may arise, the Cypriot courts have exclusive jurisdiction and the legislation of Cyprus shall have exclusive application.


These Product Terms shall be governed by and construed in accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007 and any disputes will be decided only by the Cyprus courts.


The use of e-commerce can be done in Greek or English.
 Privacy Policy
Privacy policy: 
This policy applies to information that may be collected on the T.I.M.S Ltd site.
By registering on www.tims.com.cy, you agree to accept the T.I.M.S Ltd privacy Policy and provide us with sincere and true information as it concerns you.
T.I.M.S Ltd knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
T.I.M.S Ltd is committed to observing and respecting your wishes regarding the information we collect about you on our web site.

Personal Information:
The information we learn from you helps us personalize and continually improve your shopping experience at www. tims.com.cy.
Your transaction history and the information you provide us online on www. tims.com.cy, by phone or email is securely stored in our customer database and may be provided only to our related companies or certain third parties that we have screened carefully for reliability and integrity. Some of the information we receive from you is voluntary, while much of it is required in order to fulfill your order properly. Failure to provide such information may result in the cancellation of your order. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Any personal information you reveal to us is protected.
T.I.M.S Ltd maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.
T.I.M.S Ltd meets accepted standards of security for all transactions that may involve payment of fees through a service available through this site, including the use of encryption and SSL services. Credit card numbers are not stored longer than is required for verification and completion of the subject transaction. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. At any time you may access and rectify all the information that concerns you and stored at T.I.M.S Ltd. You can at any time make a request to T.I.M.S Ltd to find out what personal information we have concerning you, and by request, modify this information.

E-mail Policy:
Other than the exceptions noted in this Policy, T.I.M.S Ltd will not sell, share or otherwise distribute your e-mail address communicated to us or otherwise collected through the use of this site. Any e-mail address supplied directly to T.I.M.S Ltd with respect to online orders, catalog requests, and requests for other information will remain in the sole possession of T.I.M.S Ltd and its related companies. If you do not want to receive promotional e-mails from T.I.M.S Ltd in the future, please let us know by contacting us by e-mail, or by calling us at the contact telephone numbers. If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by e-mail or by calling us at the contact telephone numbers.

Like most retail web sites, we use "cookies," which are pieces of data given to your browser that allow our web site to identify you when you access our site. While some concern has been expressed over the privacy implications of cookies, it is important for you to understand that cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of Internet users now appreciate cookies as a convenience feature for shopping online. If you desire, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you have any questions regarding any of the elements of our web privacy policy, please contact us by mail, e-mail or by phone.

This web site is owned and operated by T.I.M.S Ltd
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Contact Us

290, strovolos Avenue 
102-103, Diamond Court,
Strovolos, 2048 Nicosia
Tel.: +357 22331434
Fax: +357 22322336